Here you will find the answers to our FAQs.
If we have not answered your questions below, please feel free to contact us for more information.
What is physiotherapy?
Physiotherapy is a form of treatment that helps restore function and mobility in patients who have been affected by injury, trauma, illness, disability or muscular imbalance due to bad posture. It can also help prevent injury reoccurrence, as well as body conditioning to achieve peak physical performance. Physiotherapy is a holistic approach to healthy living, taking the patient's lifestyle and habits into consideration when prescribing treatment and remedies.
What does MSK stand for?
MSK stands of musculoskeletal, in reference to the body's muscular and skeletal structure. A large part of physiotherapy relates to the MSK system, therefore MSK physiotherapy is a part of the wider field of physiotherapy, and is an area that Keen Health specialises in.
Do I have to have an injury to see a physiotherapist?
At Keen Health, we specialise in injury prevention as well as sports physiotherapy. Therefore, you do not have to have an injury to see one of our physiotherapists. If you are interested in improving your posture to avoid injury, or sports conditioning to increase your body's athletic potential, or other issues related to your musculoskeletal system, our physiotherapists will be more than happy to guide and advise you to achieve your goals.
How much does physiotherapy cost?
Keen Health operate on a straightforward pricing model. The cost of your session will depend on the therapist:
$2,000 per 50 minute session
Dr. Bob Chen
$1,500 per 50 minute session
Joe Hung (SW)
Dr. Karen Fan (SW)
$1,300 per 50 minute session
Joe Hung (TST)
Dr. Karen Fan (TST)
$1,100 per 50 minute session
Carrie Wu
$1,000 per 50 minute session
Ken Doo
Jensen Yu
Edmond Ngan
Wesley Li
I'm pregnant. Can I receive physiotherapy?
Yes, physiotherapy is safe for pregnant women. However, please notify your physiotherapist of your pregnancy so treatment can be adjusted to ensure maximum safety and protection for your baby.
Does physiotherapy hurt?
Under normal circumstances, physiotherapy does not hurt. However, there can be some mild discomfort around the injured or inflamed areas. In the unlikely event you feel any pain during your session, please alert your physiotherapist so they can adjust their treatment accordingly.
ABOUT PHYSIOTHERAPY
What should I wear to my appointment?
Please wear clothes that are loose-fitting and comfortable for you to move around in.
Do I need to arrive early for my appointment?
Please arrive 15 minutes before your booking start time to ensure your appointment can start promptly and that you get the full allocated treatment time.
What do I need to process my insurance claim?
Please notify Keen Health of your insurance provider ahead of your first session, and bring your doctor's referral letter to your session.
For further information, please contact your insurance provider, or contact Keen Health directly to discuss your case.
BEFORE YOUR APPOINTMENT
What happens during a physiotherapy session?
Your physiotherapist will conduct a thorough assessment of your condition, taking into account your medical history and any other situational factors. After the cause of the problem is identified, your physiotherapist will make a diagnosis and create a bespoke treatment plan for you.
Your physiotherapist will perform treatment(s) to help alleviate your pain, inflammation and injury, and will also provide you with advice on how to optimise your recovery, such as exercises and remedies that you can do at home between your physiotherapy sessions.
How long does a physiotherapy session last?
At Keen Health, each session is 50 minutes. However, we will ensure your treatment for the day is complete, and will not reduce or stop your treatment should it overrun the allotted time slot.
What equipment will be used in my physiotherapy session?
The equipment utilised in your treatment will depend on your physical condition and ailment. Once your physiotherapist completes their assessment of your condition, they will explain what equipment (if any) is required for your treatment, and answer any questions you may have on the device's function.
Will my physiotherapy session involve exercise?
While your physiotherapy treatment will not involve strenuous exercise, your physiotherapist will require you to perform some movements to help stimulate blood flow and reduce muscle stiffness in order to promote and improve muscle activity, flexibility and mobility. Therefore, please ensure you wear comfortable, loose-fitting clothes that you can move in.
DURING YOUR APPOINTMENT
How many physiotherapy sessions will I require?
The number of sessions will depend on your injury and recovery needs, as well as your follow-through with exercises and remedies at home. Your physiotherapist will discuss this after their initial diagnosis.
Do I need to do anything outside of my session?
Your physiotherapist will recommend exercises and remedies to do at home in between sessions. This can have a substantial impact on the speed of your recovery, as your compliance will directly impact the treatment's efficiency and time taken to realise full recovery.
Can I continue physiotherapy after my injury has healed?
At Keen Health, we specialise in injury prevention and sports conditioning. If you would like help with such issues or other muscoskeletal-related goals, please speak to your physiotherapist who will be able to recommend any further sessions or course of action.
AFTER YOUR APPOINTMENT
